Hopefully you'll find an answer to your question below. If not, please contact Jae Taylor on 020 3953 2117 or email Jae.Taylor@emap.com.
Q. How can I view the questions before entering?
A. If you register your details on the site an account will be created for you and you will then be able to view the questions for entry. There is only one page of questions so you do not need to proceed through multiple pages. There is no obligation to enter after registering.
Q. How do I log back in to work on my un-submitted entry?
A. Enter the email address and password that you used when you first started your entry on the log in page, you will then be taken through to your dashboard and will be able to continue your entry.
Q. I have tried to log back in and my entry has disappeared
A. When leaving your entry to return to later, please ensure that you click 'Save'. If you have not clicked save you will need to log on through the 'Enter Now' button. We would advise completing your entry in word first before copying and pasting into the entry form.
Q. I have tried to submit my entry but the 'Proceed' button will not work
A. Your entry may have timed out. We would recommend that you save every 10 minutes while going through the entry process. Alternatively write out your answers in a word document and then copy and paste your answers into the correct question space. If you are leaving the page for any length of time, please ensure that you click 'Save'.
Q. I'm having trouble submitting my entry
A. Once you have pressed the 'Proceed to submit' button at the bottom of your entry, it will take you back to your entries dashboard. You will see that your submission status is now 'Ready to submit'. Tick the box on the left hand side and click the 'Submit' button underneath your entries to submit.
Q. How do I enter more than one category?
A. Please go to the 'Entries' tab once you have entered your email address and password, this will take you through to the next page with any saved entries. Click 'Enter category', this will then give you the full list of additional categories that you can click on and enter.
Q. I am still having trouble entering
A. Please contact Jae Taylor on 020 3953 2117 or email Jae.Taylor@emap.com and they will be able to help you with your entry.