The Brewery, London
23 September 2020


Delivering a workforce fit for the future

This conference provided a forum to highlight important discussions and showcase examples of innovation from our winners from the first Nursing Times Workforce Awards.

The final programme was designed to challenge, inspire and support organisations to plan and develop a workforce fit for the future. 

Take a look at the 2019 programme below and download the brochure:

Download the brochure





Main conference room


Registration and morning refreshments


Welcoming remarks  

Steve Ford, editor, Nursing Times

National priorities for workforce planning


The future clinical workforce

The NHS Long Term Plan and Interim People Plan give us a frame for the next 10 years in terms of health and care priorities across the NHS and nurses, midwives and care staff have a pivotal role in transforming care as we look to the future. This morning keynote will set out the national priorities for workforce planning and how nursing staff can deliver change.

Mark Radford, deputy chief nursing officer - delivery and innovation, NHS England and NHS Improvement


Workforce transformation

Supporting the development of the workforce that is responsive to the changes in care now and in the future

Liz Fenton, deputy chief nurse, Health Education England


Panel discussion: The NHS People Plan and ensuring staff feel valued and supported

More opportunities for flexible working, career development and widening participation will be key features of building the workforce needed for the NHS across the next 10 years. Discover how the plan will aim to make the NHS the best place to work, balance supply and demand across all staff groups, develop the leadership and talent we need now and for the future and embed cultures that make staff feel valued and support mental wellbeing in the workplace.

Daniel Mortimer, chief executive, NHS Employers

Andrea Sutcliffe, chief executive, Nursing and Midwifery Council 

Yvonne Coghill, deputy president, Royal College of Nursing

Baroness Dido Harding, chair, NHS England and NHS Improvement


Morning refreshments, networking and exhibition

Recruitment and retention stream Leadership development stream

Chair: Steve Ford, editor, Nursing Times

This will be our main stream of content for nurse leaders with responsibility for recruitment, retention and managing the workforce. Delegates are welcome to select content from both streams.

Chair: Karen Bonner, divisional director of nursing, Chelsea and Westminster Hospital NHS FT

This stream will be for nurses who would like to develop their leadership abilities to nurture and retain the existing workforce. Delegates are welcome to select content from both streams


Overseas recruitment and the impact of language on the successful integration of overseas nurses in the NHS

The successful integration of overseas nurses is essential if this valued resource is to be retained as part of the NHS workforce. This session will consider good practice in international recruitment and for nurses with English as a second or third language, what role does English play in their ability to integrate into British hospitals?

  • The People Plan and international recruitment
  • Good practice in international recruitment: what colleagues can access to help them get started or review their current practices and learn from others
  • How does fluency in English affect the way they are perceived and treated by native-speaking staff?
  • How does language affect their relationships with patients and what about its impact on their own perception of their skills and contribution?
  • Join an expert panel to explore the topic of language, communication, staff motivation and retention from a number of perspectives

Sujata Stead, chief executive officer, Cambridge Boxhill Language Assessment

Caroline Waterfield, assistant director, employment services, NHS Employers

Cathy Hill, assistant director of nursing, Chelsea and Westminster Hospital NHS FT

Are managers prepared to deliver on the people plan?

Following research carried out jointly with Unison and Managers in Partnership that highlighted a lack of meaningful support for line managers, this session will explore further the skills and attributes needed to lead successful teams and ensure line managers can deliver on the NHS People Plan


Sara Gorton, head of health, Unison

Jon Restell, chief executive, Managers in Partnership (MiP)


Case study: Moving from competition to collaboration

This session will look at the unique partnership approach to workforce strategy and policy that allows three trusts to share 4,500+ nursing staff.

  • How staff insight informed a new development strategy
  • Common career and development frameworks, competencies, job descriptions
  • Easier movement of staff between trusts through an Employee Passport
  • Bringing nursing associates into the workforce at scale
  • New shared training and development from post-graduate learning to BAME Leadership
  • Major reduction in vacancy rate and staffing agency spend inside two years 

Beverley Murphy, interim chief operating officer (executive director of nursing), South London and Maudsley NHS Foundation Trust

Nursing Times Workforce Award Winner 2018 - Best workplace for learning and development - Over 1,500 nursing staff

Case study: Building outstanding patient and staff experience

High workloads and increasing stress levels have a huge impact on sickness absence and staff turnover. This case study will explore last year's best place to work for employee satisfaction in a community setting. 

  • Introducing staff engagement initiatives and new ways of working to improve integration of services
  • Improving opportunities for career and skills development at all levels
  • Evidence of reduction in agency use, vacancies and leaver rates


Donna Lamb, director of nursing and non-medical professionals, Hounslow and Richmond Community Healthcare NHS Trust



Nursing Times Workforce Award Winner 2018 - ​Best place to work for employee satisfaction


Lunch, networking and exhibition


Ideas exchange

A fantastic opportunity to learn through round table discussions. This session will encourage you to network with each other and consider a specific workforce topic, offering insight into your own initiatives and challenges while learning from an expert facilitator.

Examples of topics will include:

  • Inspiring young people to consider a career in nursing - hosted by Sharon Crowle, head of education and practice development, James Paget University Hospitals NHS FT​ and Bryony Lingwood, education liaison officer, James Paget University Hospitals NHS FT

  • How can preceptorships attract more people to your organisation? - hosted by Tricia Rigby, head of nursing and midwifery education, Western Sussex Hospitals NHS FT

  • Inspiring BME leadership in your organisation - hosted by Ethel Changa, chief nurse, Devon Partnership NHS Trust, and south region lead, CNO BME Strategic Advisory Group 

  • Improving staff wellbeing and morale - hosted by Fiona Hoskins, deputy director of nursing and midwifery, The Royal Bournemouth and Christchurch Hospitals NHS FT


  • Flexible workforce solutions, understanding the key success factors in collaborative working - hosted by Scott Adam, director of strategy and business development, NHS Professionals

  • Upskilling your existing workforce - hosted by Lynn Evans, lead nurse - nursing and AHP workforce, Aintree University Hospital NHS FT


13:30 – 14:00
From whistleblower to cultural change ambassador

This session will look at workplace challenges, fears and dealing with difficult conversations, a key skill for good nurse leaders. Helené was a key witness during the Mid Staffordshire Inquiry and has gone on to become a cultural change ambassador.

Helené Donnelly, ambassador for cultural change, Midlands Partnership NHS Foundation Trust

14:00 - 14:45

People performance management through different perspectives

People performance has a huge impact on the quality of care that service users receive. Good people management can create positive workplace cultures so that employees feel engaged and focused. Join our interactive, large-group intervention, giving you the opportunity to consider people performance management through several different perspectives with a panel of experts.


Paul Taylor-Pitt, assistant director - organisational development, NHS Employers


Bob Champion, executive director of workforce and organisational development, North East London NHS FT

Andrew Rowland, Head of NHS Healthcare, Capsticks LLP

Acosia Nyanin, chief nurse, Sussex Partnership NHS FT

Sara Gorton, head of health, Unison

Daniel Mortimer, chief executive, NHS Employers


Afternoon refreshments and networking

Delivering a workforce fit for the future


The Nightingale Challenge

Inspiring a global movement to develop the nursing and midwifery workforce.

Matthew Daley, Nightingale Challenge Fellow, Nursing Now


Panel discussion: Nurturing diversity and talent management in leadership

This panel discussion will highlight efforts to improve talent management and routes into nurse leadership to improve diversity and develop a strong pipeline of future leaders.

Michelle Cox, regional lead (North) of CNO for England, BME Strategic Advisory Group

Mandie Sunderland, chief nurse, Nottingham University Hospitals NHS Trust

Heather Caudle, incoming chief nurse, Surrey and Borders Partnership NHS FT

Mark Radford, deputy chief nursing officer - delivery and innovation, NHS England and NHS Improvement


Closing remarks

Steve Ford, editor, Nursing Times


Networking drinks reception ahead of the Nursing Times Workforce Awards


Opening remarks


Awards Ceremony - 14 awards

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